Terms and Conditions

  • Shipping

  • Returns

  • Refunds and Cancellation

All of our products ship at a flat rate $9.99. Most items will come ground through UPS or USPS. If you need quicker delivery please contact us and we will gladly help upgrade delivery for an additional fee.

Regular handling times are 24 business hours Monday - Friday. At times, some of our products require a few extra days before getting shipped out. Customer service is our number 1 priority. If this is a case with one of the products you ordered, we will contact you immediately to inform you of expected shipping date.

While we make every attempt to ship the day of your order, there is no guarantee of this. We also cannot guarantee that your package will arrive in any particular time frame. There are instances where FedEx, UPS or USPS will delay the shipment of a package due to unforeseen events. If your package has been delayed beyond its scheduled delivery time, we will not be able to refund any shipping charges. Please be aware that FedEx, UPS and USPS do not have any guarantees as to the delivery time of a ground package.

$3.99 shipping will ship as a ground service option. We cannot control how quickly you will receive your order if you choose this option. If you would like your order quicker, please choose a different shipping option.

We will not ship to a freight forwarder.

For shipments of firearms and ammunition please refer to the Firearms and Ammunition Tab.

We appreciate your patience as we provide you with the best possible products and customer service!

A RETURN AUTHORIZATION NUMBER (RMA) IS REQUIRED BEFORE YOU CAN RETURN AN ITEM

To REQUEST AN RMA USE ONE OF THESE THREE STEPS:

Request an RMA through your account. (This is the easiest step.)

Use the contact us page.

Call us and leave a detailed message at (352) 237-1579

Please reference your order number.

Mil-Out is committed to providing the highest quality gear to match the needs and expectations of its customers. In instances where the product does not meet your expectation, must be returned for warranty coverage or needs to be returned for any other reason the following terms and procedures should be followed:

GENERAL RETURNS:  Items may be returned in new and unopened condition within 30 days of delivery for a replacement or refund. Items that are washed, worn, soiled, bear any odor, or are missing original labeling cannot be returned. There is NO RESTOCKING FEE. We do not reimburse or credit shipping expenses unless it is our error. Some items are returned directly to the product manufacturer for warranty service, when you contact us we will assist you with this.

Unfortunately, we can only offer refunds before the 30 day mark.  

  • Firearms cannot be returned once accepted from the FFL. Please inspect the firearm before it is accepted.
  • Ammunition may not be returned unless found defective.
  • Boots must be returned in the original box, which also CANNOT be used as the shipping box. You must ship the boots back in the original packaging, inside another box.
  • Obvious wear & tear such as scratches or dents on any merchandise; kinks in watch band; tears and holes in garments; scratches on sunglass and/or goggle lenses.
  • Any and all size adjustments such as links removed from watch bands; garments that have been laundered, tailored and/or altered, etc.
  • Dirt, sand, sun and/or water damage, antiperspirant stains, makeup, animal fur, etc.
  • Obvious odors such as cigarette smoke, perfume or colognes, etc.
  • Protective Packaging or original packaging that has been defaced in any manner, or is absent upon return. This includes boot/footwear boxes.
  • Related warranty paperwork, inserts, attached coupons and/or instructions pamphlets are absent.
  • Any DVD or CD that has been opened/taken out of its plastic wrap.
  • Due to Health Code Violations, underwear (boxers, briefs, etc.) and socks are not eligible for return.
  • Due to the nature of body armor products, all sales are final. No returns are accepted after the order has been placed. Please contact us prior to placing your order to address any concerns or questions.
  • Certain products containing liquid material such as pepper sprays, gun lubricants and cleaning products are not eligible for return.
  • Custom made items, including all Smith & Warren Custom Badges, are not eligible for return.
  • Gift Certificates are NOT eligible for return/refund, they are final sale

If a customer is in receipt of merchandise that was drop-shipped (merchandise from one of Mil-Out distributors shipped directly to the customer), it is the customer's responsibility to contact Mil-Out regarding the drop-shipped merchandise. We will not be held liable for issuing refunds and/or exchanges on any drop-shipped merchandise that a customer has chosen to return to the distributor. In addition, Mil-Out will not be held liable for any missing or damaged items that the customer has chosen to return to the distributor. Furthermore, if drop-shipped merchandise has been returned to the distributor by the customer, Mil-Out reserves the right to end all further assistance and proceedings regarding the customer's order. All drop shipped merchandise must be returned to Mil-Out, not to the manufacturer.

SHIP RETURNS TO:  (After being issued an RMA#)

Mil-Out (RMA#________________)
Customer Service
3131 SW College Rd STE 302
Ocala, Fl 34474
USA

Refunds:  Items may be returned in new and unopened condition within 30 days of delivery for a replacement or refund. Items that are washed, worn, soiled, bear any odor, or are missing original labeling cannot be returned. There is NO RESTOCKING FEE. We do not reimburse or credit shipping expenses unless it is our error. Some items are returned directly to the product manufacturer for warranty service, when you contact us we will assist you with this.

Unfortunately, we can only offer refunds before the 30 day mark.

Refunds will go back to the original card that the order was placed on.

Cancellation: We can cancel orders as long as the items have not shipped yet or you card has not yet been charged. Please contact us for further information.


  • Firearms and Ammunition
  • State Restrictions
  • Privacy Policy

Please refer to the state restrictions tab for all information regarding shipping of firearms and ammuntion to the state you live in.

All ammuntion will be sent requiring an adult age 21+ to sign for the package no matter what the state allowances are.

FFL Required For Shipment of Firearms

If you do not have a dealer in mind we can help you find one in your area. If you do have a dealer selected, you must note which FFL will be receiving this item in the Comment box during checkout. Failure to do so could delay your order processing and shipping. If your FFL is not already on file, have them fax a signed copy of their license to 352-237-1578 and include your name and order number on the cover sheet.

Your invoice will also state an email address a copy of the FFL can be sent to.

Most firearms are shipped USPS priority mail to your designated FFL.

It is your responsibility:

  • to ensure that a firearm is legal to own in your state.
  • to contact the FFL
  • to complete all required paperwork when you pick up your purchase from your local dealer

Be aware that it is customary for your local dealer to charge a transfer fee at the time you pick up your purchase. This transfer fee is strictly between you and your local dealer. Please check with your local dealer concerning their policies. You do not pay Mil-Out the transfer fee. Certain dealers also apply sales tax. This is between you and your FFL dealer.

The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to us.


Our contact information is as follows:

Phone: 352-237-1579

Fax : 1-352-237-1578

Firearms cannot be returned once accepted from the FFL. Please inspect the firearm before it is accepted.
 

 

Firearm and Ammuntion Shipping Restrictions by State

Below are the shipping restrictions that apply to magazines, firearms, dummy guns, and ammunition. If you have any questions beyond what is listed here such as specific restrictions for dummy guns and NFA items, please call 352.237.1579 and speak with our compliance department for further information.

CALIFORNIA

Cannot ship magazines over 10 rounds, unless you can supply these 3 documents:

-Copy of customer’s high cap mag permit

-Copy of FFL Dealer’s License for Shipment

-Copy of FFL Dealer’s California Central Registry Letter

Cannot ship the following firearms:

MK99 receivers

AK74 receivers

VZ2000 receivers

VZ2000 rifle

M240SLR

Any other assault rifle or semi-automatic rifle*

Cannot ship dummy guns (imitation firearms)

  1. A semiautomatic, center fire rifle that has the capacity to accept a detachable magazine and any one of the following:
    1. A pistol grip that protrudes conspicuously beneath the action of the weapon.
    2. A thumbhole stock.
    3. A folding or telescoping stock.
    4. A grenade launcher or flare launcher.
    5. A flash suppressor.
    6. A forward pistol grip.
  2. A semiautomatic, centerfire rifle that has a fixed magazine with the capacity to accept more than 10 rounds.

http://oag.ca.gov/sites/all/files/agweb/pdfs/firearms/pdf/cfl2013.pdf?

http://oag.ca.gov/firearms/regs/genchar2

http://law.onecle.com/california/penal/12022.html

COLORADO

Magazines not more than fifteen rounds.

CONNECTICUT

Cannot ship magazines over 10 rounds

Cannot ship the following firearms

Long gun eligibility certificate required before long gun can be picked up from FFL as of April 1, 2014

AN ammunition eligibility certificate is required to purchase ammunition as of October, 2013.

The pistol eligibility certificate covers pistols, long guns and ammunition.

VZ2000

M240SLR

Any other assault rifle**

Cannot ship dummy guns (imitation firearms)

The bill also bans any semiautomatic, centerfire rifle, regardless of the date produced, that can accept a detachable magazine that has at least one of the following features:

1. a folding or telescoping stock;

2. any grip of the weapon, including a pistol grip, thumbhole stock, or other stock that would allow an individual to grip the weapon, resulting in any finger on the trigger hand in addition to the trigger finger being directly below any portion of the action of the weapon when firing;

3. a forward pistol grip;

4. a flash suppressor; or

5. a grenade launcher or flare launcher.

It also bans semiautomatic, center fire rifles that have (1) a fixed magazine and can accept more than 10 rounds of ammunition or (2) an overall length of less than 30 inches.

http://www.cga.ct.gov/2013/ba/2013SB-01160-R00-BA.htm

GUAM

Must have ID card to possess a firearm.

http://www.nraila.org/gun-laws/articles/2000/guam-firearms-laws.aspx

 HAWAII

Cannot ship pistol magazines over 10 rds.

http://www.capitol.hawaii.gov/hrscurrent/vol03_ch0121-0200d/hrs0134/hrs_0134-0008.htm

 ILLINOIS

 Illinois, as a state, does not restrict assault rifles or high capacity magazines so long as the individual from that state has his or her FOID card. (Firearms Owners Identification). However, the state allows the individual municipalities to produce their own ordinances governing the issue. Thus, the differences can be vast from to town to city to the next town. The municipalities are required by state law to report all ordinances passed to the state police. The best way to be legal, if you live in this state, is to first ensure that the Federal laws are being obeyed, then check the link below which leads to the Illinois State Police website to check the laws in your area.

An In depth listing your city’s firearms ordinances can be found here:

https://www.isp.state.il.us/foid/ordinances.cfm

Aurora:

  1. cannot ship magazines over 15 rounds
  2. Assault weapons are banned

Chicago:

  1. cannot ship magazines over 12 rounds
  2. Assault weapon are banned for the City of Chicago
    1. Per 8-20-030 h 1 for Chicago an assault weapon is:

                                  i.      AK 47 type, 86S type, AK 47S type, 86S7 type, AK 74 type, 87S type, AKS type, Galil type, AKM type, Type 56 type, AKMS type, Type 565 type, 84S1 type, Valmet M76 type, Arm type, Valmet M78 type, 84S1 type, M76 counter sniper type, 84S3 type, FAL type, HK91 type, L1A1A type, HK93 type, SAR 48 type, HK94 type, AUG type, G3SA type, FNC type, K1 type, Uzi carbine K2 type, Algimec AGMI type, AR100 type, AR180 type, M24S type, MAS 223 type, SIG 550SP type, Beretta BM59 type, SIG 551SP type, Beretta AR70 type, Australian Automatic Arms CIS SR88 type, SAR type, SKS type with detachable magazine, Colt AR-15, Springfield Armory SAR-48, Springfield Armory BM-59, Bushmaster Auto Rifle, Auto-Ordinance Thompson M1, Ruger Mini 14/5F, Federal XC-900 and XC-450, Feather AT-9 Auto Carbine, Goncz High Tech Carbine, Auto-Ordinance Thompson 1927A1, Iver Johnson PM30 P Paratrooper

Franklin Park:

1. Cannot ship magazines over 16 rounds

Oak Park:

  1. Cannot ship magazines over 10 rounds
  2. Assault Weapons are banned

Riverdale: cannot ship magazines over 35 rounds

 

Cannot ship ammunition unless proof of FOID (Firearm Owner’s ID card)/ID card

KANSAS

Cannot ship dummy guns (imitation firearms)

http://kslegislature.org/li_2012/b2011_12/statute/012_000_0000_chapter/012_016_0000_article/012_016_0115_section/012_016_0115_k/

Northern Mariana Islands

Must have ID card in order to possess a firearm.

https://www.atf.gov/files/publications/download/p/atf-p-5300-5-31st-editiion/States/atf-p-5300-5-northern-mariana-islands-2010.pdf

MARYLAND

No Assault Weapons

Except for permission given to dealers listed in page 1and 2 of Maryland S B 281, Assault weapons are illegal in Maryland.

ASSAULT WEAPON” MEANS:

(1) AN ASSAULT LONG GUN;

(2) AN ASSAULT PISTOL; OR

(3) A COPYCAT WEAPON.

(E) (1) “COPYCAT WEAPON” MEANS:

(I) A SEMIAUTOMATIC CENTERFIRE RIFLE THAT CAN ACCEPT A DETACHABLE MAGAZINE AND HAS TWO OF THE FOLLOWING:

1. A PISTOL GRIP THAT PROTRUDES 6 CONSPICUOUSLY BENEATH THE ACTION OF THE WEAPON;

2. A THUMBHOLE STOCK;

3. A FOLDING OR TELESCOPING STOCK;

4. A GRENADE LAUNCHER OR FLARE LAUNCHER;

5. A FLASH SUPPRESSOR; OR

6. A FORWARD PISTOL GRIP;

(II) A SEMIAUTOMATIC CENTERFIRE RIFLE THAT HAS A FIXED MAGAZINE WITH THE CAPACITY TO ACCEPT MORE THAN 10 ROUNDS;

(III) A SEMIAUTOMATIC CENTERFIRE RIFLE THAT HAS AN OVERALL LENGTH OF LESS THAN 30 INCHES; (from pages 5 and 6 of S B 281)

Cannot ship magazines over 10 rounds (SB 281 page 10 lines 1-3)

http://mgaleg.maryland.gov/2013RS/bills/sb/sb0281f.pdf

MASSACHUSETTS

Cannot ship magazines over 10 rounds, unless you can supply these documents

-Customer’s Class A permit

-Copy of FFL Dealer’s license for shipment

Cannot ship the following firearms:

VZ2000

M240SLR

Any other assault rifle**

Cannot ship dummy guns (imitation firearms)

Can only ship ammunition to FFL dealers

https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXX/Chapter140/Section121  (definitions)

https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXX/Chapter140/Section131M (The restrictions)

MICHIGAN

It is illegal for a person to possess an automatic weapon or a weapon equipped with a silencer.

http://www.ag.state.mi.us/opinion/datafiles/1970s/op05210.htm

MINNESOTA

Cannot ship dummy guns (imitation firearms)

See link below for permit requirements. Permit is not required for purchase.

https://www.revisor.mn.gov/statutes/?id=624.7131

NEW JERSEY

Cannot ship magazines over 15 rounds

Cannot ship the following firearms:

VZ2000

M240SLR

Any other assault rifle**

Can only have 1 of 5 to be legal

  1. Folding or telescoping stock
  2. Pistol Grip
  3. Bayonet Mount
  4. Grenade Launcher
  5. Flash suppressor or threaded barrel designed to accommodate a flash suppressor

http://www.state.nj.us/njsp/info/pdf/firearms/062408_title13ch54.pdf

http://www.state.nj.us/njsp/about/fire_ag2.html

NEW YORK STATE

Cannot ship magazines over 10 rounds

Cannot ship the following firearms:

No Belt Fed Rifles (1919A4, M240 SLR)

VZ2000

M240SLR

1918A3

Any other assault rifle** (unless manufactured before 1994)

Cannot ship dummy guns (imitation firearms)

NEW YORK CITY

Cannot ship magazines

Cannot ship ammunition (unless customer possesses FFL)

No Belt Fed Rifles (1919A4, M240 SLR)

Cannot ship ANY assault rifle

N.Y. Penal Law § 265.00(22):

22. “Assault weapon” means

(a) a semiautomatic rifle that has an ability to accept a detachable magazine and has at least one of the following characteristics:

(i) a folding or telescoping stock;

(ii) a pistol grip that protrudes conspicuously beneath the action of the weapon;

(iii) a thumbhole stock;

(iv) a second handgrip or a protruding grip that can be held by the non-trigger hand;

(v) a bayonet mount;

(vi) a flash suppressor, muzzle break, muzzle compensator, or threaded barrel designed to accommodate a flash suppressor, muzzle break, or muzzle compensator;

(vii) a grenade launcher; or

(b) a semiautomatic shotgun that has at least one of the following characteristics:

(i) a folding or telescoping stock;

(ii) a thumbhole stock;

(iii) a second handgrip or a protruding grip that can be held by the non-trigger hand;

(iv) a fixed magazine capacity in excess of seven rounds;

(v) an ability to accept a detachable magazine; or

(c) a semiautomatic pistol that has an ability to accept a detachable magazine and has at least one of the following characteristics:

(i) a folding or telescoping stock;

(ii) a thumbhole stock;

(iii) a second handgrip or a protruding grip that can be held by the non-trigger     hand;

(iv) capacity to accept an ammunition magazine that attaches to the pistol outside of the pistol grip;

(v) a threaded barrel capable of accepting a barrel extender, flash suppressor, forward handgrip, or silencer;

(vi) a shroud that is attached to, or partially or completely encircles, the barrel and that permits the shooter to hold the firearm with the non-trigger hand without being burned;

(vii) a manufactured weight of fifty ounces or more when the pistol is unloaded; or

(viii) a semiautomatic version of an automatic rifle, shotgun or firearm; (d) a revolving cylinder shotgun;

(e) a semiautomatic rifle, a semiautomatic shotgun or a semiautomatic pistol or weapon defined in subparagraph (v) of paragraph (e) of subdivision twenty-two of section 265.00 of this chapter as added by chapter one hundred eighty-nine of the laws of two thousand and otherwise lawfully possessed pursuant to such chapter of the laws of two thousand prior to September fourteenth, nineteen hundred ninety-four;

(f) a semiautomatic rifle, a semiautomatic shotgun or a semiautomatic pistol or weapon

defined in paragraph (a), (b) or (c) of this subdivision, possessed prior to the date of enactment of the chapter of the laws of two thousand thirteen which added this paragraph;

(g) provided, however, that such term does not include:

(i) Any rifle, shotgun or pistol that

(A) Is manually operated by bolt, pump, lever or slide action;

(B) Has been rendered permanently inoperable; or

(C) Is an antique firearm as defined in

18 U.S.C. 921(a)(16);

(ii) A semiautomatic rifle that cannot accept a detachable magazine that holds more than five rounds of ammunition;

(iii) A semiautomatic shotgun

http://www.governor.ny.gov/assets/documents/GunBillAWSec22.pdf

OHIO

It should be noted that in Ohio:

(D) “Semi-automatic firearm” means any firearm designed or specially adapted to fire a single cartridge and automatically chamber a succeeding cartridge ready to fire, with a single function of the trigger.

(E) “Automatic firearm” means any firearm designed or specially adapted to fire a succession of cartridges with a single function of the trigger. “Automatic firearm” also means any semi-automatic firearm designed or specially adapted to fire more than thirty-one cartridges without reloading, other than a firearm chambering only .22 caliber short, long, or long-rifle cartridges.

http://codes.ohio.gov/orc/2923

PUERTO RICO

 Must have ID card in order to possess a Firearm.

Only dealers may possess assault rifles.

(c) Also considered as a semiautomatic assault weapon, is:

(1) A semiautomatic rifle that is retrofed by a magazine or removable receptacle which contains two (2) or more of the following characteristics:

(A) Folding or telescopic butt

(B) Pistol grip that clearly overlaps the trigger action

(C) Bayonet mount

(D) Flash suppressor

(E) Grenade launcher, excluding flare launchers

http://www.nraila.org/gun-laws/articles/2008/puerto-rico-firearms-laws.aspx

AMERICAN VIRGIN ISLANDS

The purchase of a firearm must be reported to the commissioner within 24 hours.

http://cd.textfiles.com/group42/WEAPONS/LAWS/VISL.HTM

VIRGINIA

§ 18.2-308.8. Importation, sale, possession or transfer of Striker 12’s prohibited; penalty.

It shall be unlawful for any person to import, sell, possess or transfer the following firearms: the Striker 12, commonly called a “streetsweeper,” or any semi-automatic folding stock shotgun of like kind with a spring tension drum magazine capable of holding twelve shotgun shells. A violation of this section shall be punishable as a Class 6 felony.

(1993, c. 888.)

http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+18.2-308.8

WASHINGTON

(1) It is unlawful for any person to manufacture, own, buy, sell, loan, furnish, transport, or have in possession or under control, any machine gun, short-barreled shotgun, or short-barreled rifle; or any part designed and intended solely and exclusively for use in a machine gun, short-barreled shotgun, or short-barreled rifle, or in converting a weapon into a machine gun, short-barreled shotgun, or short-barreled rifle; or to assemble or repair any machine gun, short-barreled shotgun, or short-barreled rifle.

(2) This section shall not apply to:

(a) Any peace officer in the discharge of official duty or traveling to or from official duty, or to any officer or member of the armed forces of the United States or the state of Washington in the discharge of official duty or traveling to or from official duty; or

(b) A person, including an employee of such person if the employee has undergone fingerprinting and a background check, who or which is exempt from or licensed under federal law, and engaged in the production, manufacture, repair, or testing of machine guns, short-barreled shotguns, or short-barreled rifles:

(i) To be used or purchased by the armed forces of the United States;

(ii) To be used or purchased by federal, state, county, or municipal law enforcement agencies; or

(iii) For exportation in compliance with all applicable federal laws and regulations.

(3) It shall be an affirmative defense to a prosecution brought under this section that the machine gun, short-barreled shotgun, or short-barreled rifle was acquired prior to July 1, 1994, and is possessed in compliance with federal law.

(4) Any person violating this section is guilty of a class C felony.

[1994 sp.s. c 7 § 420; 1982 1st ex.s. c 47 § 2; 1933 c 64 § 1; RRS § 2518-1.]

http://apps.leg.wa.gov/rcw/default.aspx?cite=9.41.190

WASHINGTON DC

Cannot ship magazines over 10 rounds

Cannot ship the following firearms:

VZ2000

M240SLR

Any other assault rifle

Cannot ship ammunition

For Washington D.C. the term Assault Weapon means:

(IV) A semiautomatic, rifle that has the capacity to accept a detachable magazine and any one of the following:

(aa) A pistol grip that protrudes conspicuously beneath the action of the weapon;

(bb) A thumbhole stock;

(cc) A folding or telescoping stock;

(dd) A grenade launcher or flare launcher;

(ee) A flash suppressor; or

(ff) A forward pistol grip;

(V) A semiautomatic pistol

that has the capacity to accept a detachable magazine and any one of the following:

(aa) A threaded barrel, capable of accepting a flash suppressor, forward handgrip, or silencer;

(bb) A second handgrip;

(cc) A shroud that is attached to, or partially or completely encircles, the barrel that allows the bearer to fire

the weapon without burning his or her hand, except a slide that encloses the barrel; or

(dd) The capacity to accept a detachable magazine at some location outside

of the pistol grip;

(VI) A semiautomatic shotgun that has one or more of the following:

(aa) A folding or telescoping stock;

(bb) A pistol grip that protrudes conspicuously beneath the action of the weapon;

(cc) A thumbhole stock; or

(dd) A vertical handgrip; and

(VII) A semiautomatic shotgun that has the ability to accept a detachable magazine; and

(VIII) All other models within a series that are variations, with minor differences, of those models listed in subparagraph (A) of this paragraph, regardless of the manufacturer;

(ii) Any shotgun with a revolving cylinder; provided, that this sub-subparagraph shall not apply to a weapon with an attached tubular device designed to accept, and capable of operating only with, .22 caliber rim fire ammunition; and

The term assault weapon excludes any antique firearm or certain pistols designed expressly for use in Olympic target shooting events, sanctioned by the International Olympic Committee and by USA Shooting, the national governing body for international shooting competition in the United States, and used for Olympic target shooting purposes.

For more information, please contact MPD’s Firearms Registration Section.

Information above was cut and pasted from the dc.gov link below.

http://mpdc.dc.gov/sites/default/files/dc/sites/mpdc/publication/attachments/firearms_eligible_registration.pdf

WISCONSIN

Cannot ship dummy guns (imitation firearms)

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